What is a primary reason for maintaining information systems?

Maintaining information systems is essential for a variety of reasons, and one of the most important is to correct errors in the system. Regular maintenance allows organizations to identify and rectify mistakes that can lead to data inaccuracies, system downtime, or security vulnerabilities. By proactively addressing these errors, businesses not only improve the reliability and performance of their information systems but also enhance the overall user experience. This ensures that users can access accurate information and uninterrupted services, which is critical for decision-making and operational efficiency.

The other choices do not align with the primary purpose of maintaining information systems. Increasing project complexity is generally counterproductive, as one of the goals of system maintenance is to simplify and streamline processes whenever possible. Limiting user engagement contradicts the objective of maintaining systems, which often involves improving functionality and usability to encourage user interaction. Reducing troubleshooting efforts is not as direct a benefit of system maintenance; while effective maintenance can lead to fewer troubleshooting needs overtime, the primary intention is to ensure systems operate correctly and efficiently, rather than simply to minimize troubleshooting.