What characterizes a pilot conversion strategy?

A pilot conversion strategy is characterized by testing a new system in a limited, controlled environment before a full-scale implementation. This approach typically involves selecting one part of the organization—such as a single department or a subset of users—to trial the new system. By doing so, organizations can evaluate its functionality, identify any issues, and gather feedback from users without affecting the operations of the entire organization. This strategy allows for a more manageable transition and helps ensure that the system works as intended before rolling it out on a larger scale. It also provides an opportunity to train users and refine processes based on real-world interaction with the new system.

The other strategies, while they might have their own benefits, do not align with the principles of a pilot conversion strategy. For example, implementing an upgrade for all departments simultaneously lacks the testing phase in a controlled setting and increases risk. Maintaining the old system indefinitely does not facilitate the transition to new technology and can lead to missed opportunities for improvement. Lastly, having users develop a system without support contradicts the collaborative and supervised nature of effective system implementation.